People
You no longer need to recruit and train a governance staff. We can provide immediate access to experienced governance services professionals that you can leverage, as needed, to add or reduce staff as your needs dictate. Our people are highly qualified — over 50% of them have an advanced degree in business or law, with an average of more than 5 years of relevant experience.

Process
ISG has defined 30 “best practice” processes for outsourcing governance. Each of these practices has been adopted and technologically enabled in our service centers. We can guarantee that the work will be done consistently, and correctly — the first time and every time.

• Who We Are
• What We Do
• Our Capabilities
• Our Solutions
• Technology
• Benefits

Software as a Service
In conjunction with our alliance partner, DigitalFuel, we have invested well over $1 million in developing state-of-the-art software to help manage the workflow of governance processes, exchange data in real time with the service provider community, and provide comprehensive reports to your management team.

Consultancy Service
Our deliverables are all subject to quality controls and performance metrics that are readily available to you on a real-time dashboard. These track not only your service providers' performance, but also that of your internal governance team. Low-performing metrics are readily identifiable and remedial actions are proposed to correct them.

ISG's Global Operating Model

ISG will embed one or more professional onsite to ensure integration with your internal governance team.

ISG will support the implementation, management and training of your staff using experienced offsite governance professionals.

The majority of the day-to-day governance activities will be performed offshore to provide high-quality, cost-effective solutions.